Note: This product is suitable for use in 220–240V, 50Hz environments. Customization is required for 110V, 60Hz environments (with a minimum order quantity requirement; details can be contacted on Instagram, Facebook, or WhatsApp).
FAQ
How much is shipping
We offer logistics and shipping services (including door-to-door delivery for eligible orders) to Europe, the Americas, and Asia. Shipping is free for all regions except remote areas (custom products are excluded).
where do you ship from?
Our shipping facility is located in Wuxi, China
When will my order arrive?
We typically dispatch orders within 3 business days, and delivery generally takes 5 to 12 days. You can check real-time logistics updates via the “Track Order” function.
Do you accept returns?
You have 30 calendar days to initiate a return (custom products are excluded), provided the item remains in unused condition. For details, please refer to the Returns & Refund Policy.
Is the payment secure? Do I have to register an account to make a purchase?
Rest assured—your payment is totally secure! We support common methods like credit cards, PayPal, and Apple Pay, with end-to-end encryption to protect your information. We also offer guest checkout: no account registration needed—just enter your email and shipping address to place your order, so you don’t have to remember another password.
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